PACT Act - Shipping Announcement

UPDATED Jan 2023

Flavored E-Liquid sales are banned to the following locations:

New Jersey 

All States in Green will continue shipping with no changes at this time. We hope to see changes in the states in red, giving us the opportunity to ship there in the future. 

PACT ACT 

In December 2020, a congressional amendment to the PACT Act was signed into the law as part of the omnibus spending bill. The effect of this new law broadens the definition of tobacco products to include electronic cigarettes, vapes, E-Liquids, and vaping accessories.

Starting March 27, 2021 the PACT will require online retailers to collect state and local excise taxes on vaping products and require Adult Signature (21+) on all deliveries nationwide. Other compliance requirements include labeling and packaging, record-keeping, and State and Federal registration and reporting.

In addition to these requirements, the major shipping carriers will no longer be shipping vaping products. 

Unfortunately, we may not have full shipping coverage for the initial rollout and we, therefore, may not be able to serve our entire customer base due to lack of carrier service. However, we are constantly looking into ways to expand shipping to all locations. Shipping options, costs, and coverage area will be made available during the checkout process once this carrier has become available on our site.

 ---------------------------------------------------------------------------------------------------------

 

We ship to most of the States in the U.S (Varies State to State due to State Laws), Puerto Rico, Guam, U.S Virgin Islands, APO and FPO addresses. For armed forces, please select APO/FPO addresses for the correct shipping method.

 

For international, we are currently shipping to most of the countries. If your country is not listed during the checkout process, we are unable to accept payment from or ship to your country at this time. See more information below for international customers. 

Returns Policy

If you need to return an item, please fill up the RMA Request Form with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).


Shipping

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.